Shows Files from a Related Object

 

With Media Manager, a user can view files from any child object on the same interface without navigating to the child object.

For instance, A Customer Service Executive wants to access all the attachments related to the corresponding case object on the Account detail page. Upon adding the child object name as Case in the Account record detail page, he can view all the related case object files on Account.

On adding the component to a record detail page,

  • Specify the Child Object Name. For Example, If you want to view the files under the corresponding case object, mention the child object name as “Case“

  • Specify the Parent Field name.

Parent Field name in Salesforce is referred as the Lookup/Master-Detail API name