Media Manager Compatibility
Media Manager on Mobile Devices
Media Manager offers a seamless experience on mobile devices, mirroring its desktop counterpart. This user-friendly interface simplifies tasks for field users and service representatives across all devices.
Here’s the iPad Generation Compatibility with Image Files and Location Data:
IPAD Generation | Photo | File | Location Data Included |
5 | Yes | Yes | No |
6 | Yes | Yes | Yes |
7 | Yes | Yes | Yes |
8 | Yes | Yes | Yes |
9 | Yes | Yes | Yes |
Setup required for uploading a file from iPhone to view the location details.
To view location details uploaded from an iPhone device, users need to follow three considerations before uploading the file into Salesforce:
Save the file as a File type.
Ensure it is saved in the "MOST COMPATIBLE" format.
Navigate to Settings -> Camera -> Formats -> Select "MOST COMPATIBLE".
Enable location services before taking the picture.
Note: Before viewing location details in the list view, verify that the configuration has the "Store File Information" checkbox enabled.
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