/
Enable Media Manager for Users

Enable Media Manager for Users

Standard Users

Media Manager on Record Detail Page

To enable Media Manager for standard users, Salesforce admins need to integrate the “Media Manager V2” component into any lightning page, such as the Record Lightning Page, Lightning App Page.

Here's how to do it:

  1. Navigate to the Lightning App Builder page where you wish to incorporate the “Media Manager V2” component. For instance, you might want to display media files related to high-priority cases on the Account Record Detail page.

MM Configuration - Select Media Manager Custom Component.jpg
Select Media Manager Custom Component

  1. Drag and drop the “Media Manager V2” component from the available components into the desired section of the page.

  2. In the “Configuration Name” field, select the appropriate configuration name. NOTE: If the configuration is object-based, only the configurations created specifically for that object will be visible.

MM Configuration - Adding MM to Record Detail Page.jpg
Adding Media Mananger to Record Detail Page

  1. Set the preferred height of the component, which applies specifically to the “Slider View”. By default, the height is set to 400 pixels.

  2. Optionally, enable the “Get Files from Email Attachments” checkbox to include files from email attachments in the preview.

Media Manager on Record Detail Page.png
Media Manager on Record Detail Page
Row Actions on Record Detail Page.png
Row Actions on Record Detail Page

Media Manager on Home Page

Drag and Drop Media Manager Configuration.png
Setup Media Manager on Home Page
Media Manager on Home screen.png
Media Manager on Home screen

Community Users

Community admins can also incorporate the Media Manager component into community pages, including the Home and Record Detail pages.

Here are the steps:

  1. Add the Media Manager component to the community page.

Adding Media Manager for Community Users.jpg
Adding Media Manager for Community Users

  1. Provide the necessary details for the following fields:

  • Record Id: Input the valid record ID to display files, excluding the record detail page if being paced in a record detail page.

  • Configuration Name: Specify the appropriate configuration name for file rendering.

  • Height: Enter the desired height of the slider component. The default height is 400 pixels.

  • Get Files from Email Attachments: Decide whether to display files and attachments from emails. This feature is applicable only to the Case Object, specifically for cases created by Customer Service Request Emails.

Setup Media Manager for Community Users.png
Setup Media Manager for Community Users
Community Users Setup - Tile View.png
Community Users Setup - Tile View
Community Users Setup - List View.png
Community Users Setup - List View
Community Users Setup - Slider View.png
Community Users Setup - Slider View

Note: Actions such as Upload, Share, Delete, Exclude from Viewer, and Remove from Record are not supported by Media Manager in communities.

On this Page: