Known Issues of Media Manager

Version History and File Preview Issues

Video and audio files require a play button for better usability.
Duplicate versions are created when overwriting edited image files with "Use as Primary" selected.

Unsupported files do not display a "View File" option due to Salesforce limitations on active file previews.

When compressing an image file using the compress icon, clicking the icon again alters the compressed file size unexpectedly.
Horizontal custom crop does not apply to longer images unless in full screen mode.
Compressed file size is not retained when clicking the compress icon multiple times.
Location data storing will only be displayed when 'Original Size' is selected in the compression quality configuration.

On click of "Next Set" icon before lazy loading and the "Previous Set" icon on the last file, conflicts occur in the indexation count when managing more than 40 files.
Clicking "Jump to Last" or "First File" icons results in unexpected behavior when dealing with file counts exceeding 40.
In the file tree dropdown navigation, a mismatch occurs when alternating between direct folder selection and record selection, specifically when the 'Enable Folder View' setting is enabled.
The 'Jump to Last' and 'Jump to First' icons cause the edit icon in the footer actions to misbehave.
File tree navigation dropdown displays inconsistencies when switching between direct folder and record selection.

The Content Version Object is incorrectly shown as a child object in the File Tree.
The 15-object limit for File Tree hierarchy has been removed, but inconsistencies arise in some scenarios.
Adding an object, canceling, and deleting the primary object causes a DML error.
Object-specific columns in the File Tree may not execute correctly when switching objects.

Filtering file types starting with "H" fails to display HEIC files in any view.
The operator field is not displayed in column filters when the 'Add Filters' option is applied.
In the Configuration tab, after applying a custom logic filter and then switching to settings for editing and saving, navigating back to the Filters tab clears the custom logic display. However, the applied filter continues to function correctly for the end user.

Volume range numbers are not visible during playback, depending on background color.

Row action dropdowns are partially hidden with minimal files in fullscreen mode.
Clicking file names in List or Tile View while the slider is off causes unexpected behavior.
When no files are found, switching to full screen mode does not work as expected due to full screen view breaking.

Background color settings may not update properly in View Mode.
UI glitches occur in the header of List and Tile Views, affecting count display and checkboxes.

Date Literals: Using "Last N weeks" or "N years" in date literals causes component errors in the end-user view.
Filter Issue in Configuration Page: Setting the "Is Closed" field filter to false in the Media Manager Configuration page may not work as expected.
Empty Details on Object Switch: Editing child details in the File Tree and switching to the primary object may result in empty details or alert cancel cases.
Operator Label Issue: The "Between" operator value may display incorrect labels for "From Value" and "To Value".
Slider Search Functionality: Slider search is currently not working as expected.

Folder Creation and Toast Message: When creating a new folder and selecting the "Move" option, the toast message appears twice.

Save as New File in Custom Folder: When using "Save as New" for an edited image in a custom folder, the image is incorrectly saved in the root record context instead of the selected folder.

Group By in List View: When "Group By" is applied in the List View, folder names are not displayed. This issue occurs when navigating to the Case record > Folder accordion > Tile View > Apply "Group By" > Switch to List View and then click the folder accordion.

Navigation and Object Selection Error: A "bad ID Home at [line:1, column:172]" error occurs when navigating using the back icon to the end and then selecting an object.

Incorrect File Details with Autoplay: When the 41st file is an image and the 40th file is a video, clicking "Next" or using autoplay results in incorrect file details and file actions.

Mobile Header Icon Sizes: Header icons are inconsistent in size on mobile devices.

Mobile Folder Navigation: When clicking the back icon from a folder, the object/folder name is not displayed in the object/folder pill on mobile devices.

Double Drop-Down Actions on Mobile: In List View on mobile devices, double drop-down actions appear in each row.

Navigation to MP3 Files and Component Error: When navigating from the 41st file to the 36th file (MP3), a component error occurs.

MP3 Filter Error: A component error occurs when a filter with the file type set to MP3 is applied.