Supported file types, size limits & known behaviors

Media Manager renders content via Salesforce Files. Preview, editing, and actions depend on the file type, the Salesforce viewer, configuration, and permissions. Image editing applies to supported image formats; HEIC has specific behavior called out below.  

Images (previewable) 

SVG, PNG, JPG/JPEG, GIF, BMP, HEIC. HEIC previews inline and can be converted to JPG; convert before using Edit Image.  

Edit Image supported formats: PNG, BMP, GIF, JPG/JPEG; HEIC is excluded from editing until converted. Compression is unavailable for files under 50 KB.  

Documents (previewable) 

PDF, PPT/PPTX, DOC/DOCX, XLSX, TXT, LOG. Large/complex files may load slower or render with reduced fidelity depending on the viewer.  

Video (previewable) 

MPG/MPEG, MOV, MP4. Playback is supported in the viewer (including Slider where indicated).  

Audio (previewable) 

WAV, MP3. Inline playback is supported where enabled.  

Related: Edit Image · HEIC · Upload & Compression · Versioning